TERMS & CONDITION

Zayahjewels.com (“Zayah Jewels” or “website” or “we” or “our”) is the shopping website ZAYAH JEWELS that allows consumers to browse, select and purchase precious stones and or precious metal jewellery and accessories (“Products” or “Goods”) from the website.

Zayahjewels.com provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages to help make your shopping experience with Zayah Jewels as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this website or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Copyright and Trademark laws.

If you do not agree to these terms, please do not use Zayahjewels.com web site.

If you would like to provide feedback about Zayahjewels.com web site, or recommend a way we can improve the buying experience, please write to contact.zayah@gmail.com If you have any questions about these Terms and Conditions, please contact Zayah Jewels on contact.zayah@gmail.com.

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

Warranties

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorisation for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time.

No lawful or prohibited use

You agree not to upload, post or otherwise transmit via the online mediums any content that: (i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libellous, racially, ethnically, religiously or otherwise objectionable; (ii) constitutes unauthorised disclosure of personal or confidential information; (iii) infringes any patent, trademark, trade secret, publicity right, privacy right, copyright or other intellectual property or any rights of any party; (iv) contains viruses, Trojan horses, worms, corrupted files or code, files and programs designed to impede or destroy the functionality of any computer software or hardware; spyware and malware designed for phishing and with a view to compromise the data security and integrity and obtain sensitive personal or financial information.

You also agree not to use the Zayah Jewels website or online mediums to: (i) impersonate an employee or a representative of Zayah Jewels, its divisions and subsidiaries; (ii) misrepresent your identity or affiliation with a person or entity; (iii) send bulk mail, spam, “chain letters” and other unsolicited and unauthorised communication; (iv) attempt to gain unauthorised access to any portion or feature of Zayahjewels.com or any other system or networks connected to Zayahjewels.com or any other services offered through Zayahjewels.com, and/or other accounts not belonging to you, or violate security of any portion of Zayahjewels.com, by hacking, password mining or any other means; (v) obtain or attempt to obtain any information, materials or documents not purposely made available through Zayahjewels.com or online mediums through any means; (vi) attempt to interfere with the proper working of Zayahjewels.com or any transaction being conducted on Zayahjewels.com or to restrict or inhibit any other user from accessing or using Zayahjewels.com, by means of hacking or defacing any portion of Zayahjewels.com; (vii) violate any applicable local, state, national or international law, including without limitation regulations under Indian Court of Law.

Dispute resolution

Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate court located in New Delhi, India.

Modification

Zayah Jewels reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit Zayah Jewels website, your visit to and use of such website will be subject to and bound by the then-current version of these Terms of Use.

Date of Last Update of these Terms of Use: October 7, 2023.

Zayah Jewels website is operated by Zayah Jewels JEWELS from its office in Noida, India. ZAYAH JEWELS makes no representations that the contents of any of its website(s) are appropriate or available for use in other locations. Visitors who choose to access Zayahjewels.com from other locations do so on their own initiative and are responsible for compliance with applicable local law.

Once again, we thank you for your interest in Zayah Jewels. We hope that your experience at Zayahjewels.com is enjoyable.

This document is an electronic record under Information Technology Act, 2000 and rules they’re under as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published and shall be construed in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of Zayah Jewels website.

Purchase

Any user who wishes to purchase an item from the website can either:

Add the selected jewellery directly to the shopping cart with customisable options available on the product page; or

Choose from the selection of jewellery available on the website and add the item to your shopping cart, or call our trained consultants on +91 9958285912 to place an order.

The user will receive the form for ordering via email based on their convenience.

Orders are normally considered complete only after the payment has been received by Zayahjewels.com.

To confirm the orders, our jewellery consultants at Zayahjewels.com may call up the users who have placed orders through the website at any given time.

Transaction Status

In the event the bank rejects to honour any payment transaction made by a user towards an order, Zayahjewels.com shall have the right to refuse to ship the order to the user without any liability whatsoever.

In the event the payment gateway selected by the user has flagged the transaction as fraudulent due to any reason, Zayahjewels.com shall have the right to refuse to ship the order to the user without any liability whatsoever. In such a case, the user may receive a call from our Customer Service Team for relevant documents required to confirm the transaction, and if the fraudulent flag is not removed by the payment gateway, Zayahjewels.com may not be able to fulfil the order. The paid amount will be refunded via the same payment mode

Weight tolerance policy

The weight of the final product may vary up to 15% of the total weight as listed on the website.

Usage of promo code issued by the company

Zayahjewels.com has the right to refuse the usage of any promo code at any given point of time.

Promo codes which have expired cannot be used on the website.

Zayahjewels.com can at any time ask the user for the proof of having received the promo code.

Promo codes can be used only on specific orders as deemed fit by Zayahjewels.com.

Applicability of Promo Codes on certain items, on specific orders, or on specific dates or occasions are at the discretion of Zayahjewels.com.

Promo codes cannot be clubbed with any other special offer on the site, unless otherwise explicitly stated.